Who is Freshdesk by Freshworks for?

Freshdesk by Freshworks is a B2B product built for jira and Freshdesk support teams.

Is Freshdesk by Freshworks free?

Yes — Freshdesk by Freshworks is free to use.

What platforms does Freshdesk by Freshworks run on?

Freshdesk by Freshworks runs on the web and embeddable surfaces.

Is Freshdesk by Freshworks still active?

Unverified. Freshdesk by Freshworks has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What projects are similar to Freshdesk by Freshworks?

Similar projects tracked by PulseGate include Freshdesk for Jira Connector, Appvibe Freshdesk Integration, and Freshservice/Freshdesk Integration.

Who makes Freshdesk by Freshworks?

Freshdesk by Freshworks is developed by Freshworks.

Does Freshdesk by Freshworks have an API or integrations?

Yes — Freshdesk by Freshworks exposes a public API.

Back to the index

Freshdesk by Freshworks

Name: Freshdesk by Freshworks
Author: Freshworks

atlassian.comHelp desks & ticketing

Freshdesk by Freshworks is a Jira Cloud app that displays Freshdesk support tickets inside Jira and supports two-way synchronization. Administrators can configure which ticket fields appear in the embedded widget for support and development teams.

FreeWebEmbeddableCloud-managed

Visit atlassian.com

3alternatives

5features

2026since

Overview

5 features

Freshdesk by Freshworks sits in PulseGate's Help desks & ticketing category. It focuses on keeping Freshdesk support tickets synchronized and accessible within Jira. It is built as a B2B product for jira and Freshdesk support teams. It is available for free. It ships for the web and embeddable surfaces.

Freshworks builds and maintains Freshdesk by Freshworks. Key capabilities include ticket linking, two-way sync, and embedded ticket widget. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

Ticket linking
Two-way sync
Embedded ticket widget
Configurable fields
Jira Cloud support

Built with & integrations

Hosting

AWS

Connectors

API

Runs on

BrowserEmbeddableCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of ServiceFree tier

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed8 Sept · 00:47 UTC
Freshdesk by Freshworks verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about Freshdesk by Freshworks

What is Freshdesk by Freshworks?: Freshdesk by Freshworks focuses on keeping Freshdesk support tickets synchronized and accessible within Jira. It is catalogued under Help desks & ticketing on PulseGate.
Who is Freshdesk by Freshworks for?: Freshdesk by Freshworks is a B2B product built for jira and Freshdesk support teams.
Is Freshdesk by Freshworks free?: Yes — Freshdesk by Freshworks is free to use.
What platforms does Freshdesk by Freshworks run on?: Freshdesk by Freshworks runs on the web and embeddable surfaces.
Is Freshdesk by Freshworks still active?: Unverified. Freshdesk by Freshworks has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What projects are similar to Freshdesk by Freshworks?: Similar projects tracked by PulseGate include Freshdesk for Jira Connector, Appvibe Freshdesk Integration, and Freshservice/Freshdesk Integration.Freshdesk for Jira Connector Appvibe Freshdesk Integration Freshservice/Freshdesk Integration
Who makes Freshdesk by Freshworks?: Freshdesk by Freshworks is developed by Freshworks.
Does Freshdesk by Freshworks have an API or integrations?: Yes — Freshdesk by Freshworks exposes a public API.

At a glance

Pricing: Free
Platforms: Web · API
Languages: English
First seen: 8 Sept 2026
Built for: Jira and Freshdesk support teams
Model: B2B
Solves: Keeping Freshdesk support tickets synchronized and accessible within Jira.

Registered as

Atlassian Marketplace: freshdesk

Developer

Freshworks

Index record

Indexed: 8 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 8 Sept 2026

Identity audit (13)

Slug: freshdesk-by-freshworks-atlassian-com
Lifecycle state recorded: 8 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 8 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 8 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1236055/freshdesk-by-freshworks

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