Freshservice/Freshdesk Integration for Jira connects customer support tickets with Jira issues using one-way or two-way synchronization. It provides field mapping, status synchronization, notifications, automation rules, and scripting for support and development teams.
In the Workflow automation space, Freshservice/Freshdesk Integration takes a focused approach. It focuses on keeping Freshservice or Freshdesk tickets and Jira issues synchronized across support and development teams. It is built as a B2B product for support and software development teams using Jira with Freshservice or Freshdesk. A free plan is available. Freshservice/Freshdesk Integration is available on the web.
Getint integrations builds and maintains Freshservice/Freshdesk Integration. Among its 9 catalogued features are Two-way Sync, Field Mapping, and Status Synchronization. It exposes integrations via a public API.
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