Freshdesk (official) is a WordPress plugin from Freshworks that embeds the Freshdesk help widget, converts WordPress comments into support tickets, and enables portal login through SSO. It is intended for organizations using WordPress with Freshdesk.
Freshdesk (official) sits in PulseGate's Customer support & success category. It focuses on adding customer support features and routing WordPress comments into Freshdesk without custom integration work. Freshdesk (official) is a B2B product aimed at wordPress site owners using Freshdesk. It ships for the web and embeddable surfaces.
Freshworks builds and maintains Freshdesk (official), and it first shipped in 2014. Among its 5 catalogued features are Help Widget, Comment Conversion, and Ticket Creation. The interface is available in Divehi and English. It is being sunset.
Summary written by a language model from the project’s public pages.
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