Who should use Freshchat?

Freshchat is a B2B product built for wordPress site owners and customer support or sales teams.

Is Freshchat still maintained?

It is being sunset according to the latest indexed signals.

What projects are similar to Freshchat?

Similar projects tracked by PulseGate include FluentChat, Plug Chat, and WP Chat.

Who develops Freshchat?

Freshchat is developed by Freshchat.

When did Freshchat launch?

Freshchat first shipped in 2017.

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Freshchat

Name: Freshchat
Author: Freshchat

wordpress.orgLive chat & support widgets

Freshchat is a WordPress plugin that embeds Freshchat messaging on a website. It supports visitor engagement, proactive messages, lead capture, feedback collection, and customer support workflows for sales and service teams.

WebCloud-managed

Visit wordpress.org

Overview

8 features

In the Live chat & support widgets space, Freshchat takes a focused approach. It focuses on adding website chat to engage visitors, capture leads, collect feedback, and provide customer support. Freshchat is a B2B product aimed at wordPress site owners and customer support or sales teams. It ships for the web.

It is developed by Freshchat, and it first shipped in 2017. Key capabilities include live chat, visitor messaging, and proactive messages. The interface is available in 4 languages, including German, English, and Scottish Gaelic. It is being sunset.

Summary written by a language model from the project’s public pages.

Live chat
Visitor messaging
Proactive messages
Lead capture
Feedback collection
CRM uploads
Event timeline
User profiles

Built with & integrations

Runs on

BrowserCloud-managed

Trust & compliance

Verified signals

HTTPSPrivacy PolicyMulti-language

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed2 Sept · 18:44 UTC
Freshchat verified against its public source
Source: PulseGate · Open

Frequently asked questions about Freshchat

What is Freshchat?: Freshchat focuses on adding website chat to engage visitors, capture leads, collect feedback, and provide customer support. It is catalogued under Live chat & support widgets on PulseGate.
Who should use Freshchat?: Freshchat is a B2B product built for wordPress site owners and customer support or sales teams.
What platforms does Freshchat run on?: Freshchat runs on the web.
Is Freshchat still maintained?: It is being sunset according to the latest indexed signals.
What projects are similar to Freshchat?: Similar projects tracked by PulseGate include FluentChat, Plug Chat, and WP Chat.FluentChat Plug Chat WP Chat
Who develops Freshchat?: Freshchat is developed by Freshchat.
When did Freshchat launch?: Freshchat first shipped in 2017.
What languages does Freshchat support?: The interface is available in 4 languages, including German, English, and Scottish Gaelic.

At a glance

Pricing: Paid · pricing page detected
Platforms: Web
Languages: German, English, Scottish Gaelic, Japanese
First seen: 2 Sept 2026
Status: 🔴 Sunsetting
Built for: WordPress site owners and customer support or sales teams
Model: B2B
Solves: Adding website chat to engage visitors, capture leads, collect feedback, and provide customer support.

Registered as

WordPress.org: freshchat

Index record

Indexed: 2 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 2 Sept 2026

Identity audit (13)

Slug: freshchat-wordpress-org
Lifecycle state recorded: 2 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 2 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Recorded source: taxonomy-pass-a.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 2 Sept 2026
Canonical URL: https://wordpress.org/plugins/freshchat

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