Who should use ELEX WordPress HelpDesk & Customer Ticketing System?

ELEX WordPress HelpDesk & Customer Ticketing System is a B2B product built for wordPress site owners and support teams.

Does ELEX WordPress HelpDesk & Customer Ticketing System have a free plan?

Yes — there is a free tier, with paid plans for advanced use.

What platforms does ELEX WordPress HelpDesk & Customer Ticketing System run on?

ELEX WordPress HelpDesk & Customer Ticketing System runs on the web.

Is ELEX WordPress HelpDesk & Customer Ticketing System still active?

Unverified. ELEX WordPress HelpDesk & Customer Ticketing System has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to ELEX WordPress HelpDesk & Customer Ticketing System?

Similar projects tracked by PulseGate include Support Helpdesk Ticket System Lite, Helpdesk Support Ticket System for WooCommerce, and NexlifyDesk.

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ELEX WordPress HelpDesk & Customer Ticketing System

Name: ELEX WordPress HelpDesk & Customer Ticketing System
Author: ELEXtensions

wordpress.orgHelp desks & ticketing

ELEX WordPress HelpDesk & Customer Ticketing System is a plugin for WordPress that enables site owners to manage customer queries and support tickets. It offers unlimited tickets and agents, automation, and customizable forms for efficient support workflows.

FreemiumWebCloud-managed

ELEX WordPress HelpDesk & Customer Ticketing System preview

Visit wordpress.org

Overview

6 features

ELEX WordPress HelpDesk & Customer Ticketing System sits in PulseGate's Help desks & ticketing category. It focuses on enabling WordPress site owners to manage customer support queries efficiently via a ticketing system. ELEX WordPress HelpDesk & Customer Ticketing System is a B2B product aimed at wordPress site owners and support teams. A free plan is available. It runs on the web.

ELEXtensions builds and maintains ELEX WordPress HelpDesk & Customer Ticketing System, and it first shipped in 2020. Among its 6 catalogued features are ticket management, unlimited agents, and email piping. The interface is available in English and Persian.

Summary written by a language model from the project’s public pages.

Ticket management
Unlimited agents
Email piping
Auto-tagging
Custom forms
Automation triggers

Built with & integrations

AI providers

openai

Runs on

BrowserCloud-managed

Detected from

openai: gpt-4 in the HTML

Trust & compliance

Verified signals

HTTPSPrivacy PolicyFree tierMulti-language

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed17 Jun · 13:02 UTC
Listing verified against its public source
Source: PulseGate · Open

Frequently asked questions about ELEX WordPress HelpDesk & Customer Ticketing System

What does ELEX WordPress HelpDesk & Customer Ticketing System do?: ELEX WordPress HelpDesk & Customer Ticketing System focuses on enabling WordPress site owners to manage customer support queries efficiently via a ticketing system. It is catalogued under Help desks & ticketing on PulseGate.
Who should use ELEX WordPress HelpDesk & Customer Ticketing System?: ELEX WordPress HelpDesk & Customer Ticketing System is a B2B product built for wordPress site owners and support teams.
Does ELEX WordPress HelpDesk & Customer Ticketing System have a free plan?: Yes — there is a free tier, with paid plans for advanced use.
What platforms does ELEX WordPress HelpDesk & Customer Ticketing System run on?: ELEX WordPress HelpDesk & Customer Ticketing System runs on the web.
Is ELEX WordPress HelpDesk & Customer Ticketing System still active?: Unverified. ELEX WordPress HelpDesk & Customer Ticketing System has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to ELEX WordPress HelpDesk & Customer Ticketing System?: Similar projects tracked by PulseGate include Support Helpdesk Ticket System Lite, Helpdesk Support Ticket System for WooCommerce, and NexlifyDesk.Support Helpdesk Ticket System Lite Helpdesk Support Ticket System for WooCommerce NexlifyDesk
Who makes ELEX WordPress HelpDesk & Customer Ticketing System?: ELEX WordPress HelpDesk & Customer Ticketing System is developed by ELEXtensions.
How long has ELEX WordPress HelpDesk & Customer Ticketing System been around?: ELEX WordPress HelpDesk & Customer Ticketing System first shipped in 2020.

At a glance

Pricing: Freemium · pricing page detected · free tier
Platforms: Web
Languages: English, Persian
Built for: WordPress site owners and support teams
Model: B2B
Solves: Enabling WordPress site owners to manage customer support queries efficiently via a ticketing system.

Registered as

WordPress.org: elex-helpdesk-customer-support-ticket-system

Developer

ELEXtensions

Index record

Indexed: 17 Jun 2026
Lifecycle: Alive
Last seen: 17 Jun 2026

Identity audit (12)

Slug: elex-wordpress-helpdesk-amp-customer-ticketing-system-wordpress-org
Lifecycle last checked: 8 Aug 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 17 Jun 2026
Timeline basis: Indexed-at chronology. This listing's first-seen date was written by the catalog backfill, not observed here, so it is not treated as a sighting.
Name from: Written by a language model from the project's public pages.
Category from: Recorded source: taxonomy-pass-a.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Canonical URL: https://wordpress.org/plugins/elex-helpdesk-customer-support-ticket-system

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