Auralis Smart Assist for Jira uses AI to help support agents draft contextual ticket replies, suggest macros, and summarize customer issues. It works with Jira Cloud and can sync ticket summaries with CRM data for support teams.
In the AI support agents space, Auralis Smart Assist for Jira takes a focused approach. It focuses on reducing the time support agents spend drafting replies, finding macros, and summarizing Jira tickets. Auralis Smart Assist for Jira is a B2B product aimed at Jira Service Management support teams and customer service agents. Auralis Smart Assist for Jira costs nothing to use. It ships for the web.
Behind Auralis Smart Assist for Jira is Auralis AI. Among its 6 catalogued features are Smart Reply Drafting, Macro Suggestions, and Ticket Summaries. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
What PulseGate has recorded for this listing
Closest matches by what these projects do