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UserDeck Customer Support

wordpress.orgHelp desks & ticketing

PulseGate's liveness check found it on 7 Oct 2026; it is registered on WordPress.org and has been in the index since 6 Sep 2026. How this is checked

UserDeck Customer Support is a WordPress plugin that embeds customer support software into a website. It provides ticket conversations, contact and ticket portal widgets, authenticated user tracking, and an inline knowledge base.

Inferred · not functionally tested

WebEmbeddableCloud-managed
UserDeck Customer Support preview
Visit wordpress.org

Overview

6 features

Purpose: Managing customer support tickets and self-service documentation directly within a WordPress website.

Inferred · not functionally tested

Audience: WordPress site owners and support teams

Inferred · not functionally tested

Functions: collaboration

Inferred · not functionally tested

Interfaces: API: unknown · MCP: unknown · CLI: unknown · Self-hosting: unknown

Recorded constraints: pricing: unknown · license: Proprietary · platforms: WEB · deployment: browser, embeddable, cloud_managed

Constraint provenance is unknown; confirm requirements with the publisher.

Record sources: wordpress.org · wordpress.org. These links do not verify the individual claims.

UserDeck Customer Support sits in PulseGate's Help desks & ticketing category. Inferred · not functionally tested: It focuses on managing customer support tickets and self-service documentation directly within a WordPress website. Inferred · not functionally tested: UserDeck Customer Support is a B2B product aimed at wordPress site owners and support teams. Basis unknown · not verified: UserDeck Customer Support is available on the web and embeddable surfaces.

Behind UserDeck Customer Support is UserDeck, and it first shipped in 2014. Inferred · not functionally tested: Among its 6 catalogued features are ticketing system, contact widget, and ticket portal. The interface is available in English and Sinhala. It is being sunset.

Summary written by a language model from the project’s public pages.

Tasks: Inferred · not functionally tested

  • Ticketing system
  • Contact widget
  • Ticket portal
  • Authenticated sessions
  • Knowledge base widget
  • Inline embedding

Topics: Inferred · not functionally tested

Tags
wordpress-pluginsupport-ticketingknowledge-base-widgetembedded-support

JSON profile · Text profile · Access guide

Built with & integrations

Runs on
BrowserEmbeddableCloud-managed

Trust & compliance

Public signals
HTTPSPrivacy PolicyMulti-language
Legal
Privacy Policy

Indexing history

1

What PulseGate has recorded for this listing

  1. Indexed6 Sep · 21:28 UTC
    UserDeck Customer Support seen via WordPress Plugins
    Source: WordPress Plugins · Open

Frequently asked questions about UserDeck Customer Support

What is UserDeck Customer Support?
Inferred · not functionally tested: UserDeck Customer Support focuses on managing customer support tickets and self-service documentation directly within a WordPress website. It is catalogued under Help desks & ticketing on PulseGate.
Who is UserDeck Customer Support for?
Inferred · not functionally tested: UserDeck Customer Support is a B2B product built for wordPress site owners and support teams.
What platforms does UserDeck Customer Support run on?
Basis unknown · not verified: UserDeck Customer Support runs on the web and embeddable surfaces.
Is UserDeck Customer Support still maintained?
It is being sunset according to the latest indexed signals.
What projects are similar to UserDeck Customer Support?
Similar projects tracked by PulseGate include UserDeck, OneDesk, and SimpleSupport Help Desk.UserDeckOneDeskSimpleSupport Help Desk
Who develops UserDeck Customer Support?
UserDeck Customer Support is developed by UserDeck.
How long has UserDeck Customer Support been around?
UserDeck Customer Support first shipped in 2014.
What languages does UserDeck Customer Support support?
The interface is available in English and Sinhala.

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