Thikaa Ai Chat is a WhatsApp AI chatbot and voice call agent for businesses in the Middle East and North Africa. It brings messaging channels into a unified inbox and is presented as a way to manage customer conversations, automate workflows, and handle business communications in one place.
Its unified inbox covers WhatsApp, Instagram, Facebook, TikTok, Telegram, and email. The platform includes an AI chatbot powered by Claude, GPT, Gemini, and Grok, with support for Arabic dialects and built-in anti-hallucination guardrails. Other named features include a visual workflow builder with conditional logic, triggers, and actions; appointment scheduling via WhatsApp with Google Calendar and Zoom integration; e-commerce functions for Salla, Shopify, WooCommerce, and Zid; a knowledge base that accepts PDFs, Excel files, or imported WhatsApp conversations; analytics and reports for bot performance, CSAT scores, conversation metrics, and team activity; social media auto-replies; comment moderation; smart conversation tagging; WhatsApp broadcasts; bulk email campaigns; and anti-block protection.
A separate AI Voice Call Agent answers WhatsApp calls, captures caller details or transfers the call to a human, and is described as working 24/7 and handling many callers at once. The page says it can understand and reply in Arabic, English, and Kurdish, send details to a team on Telegram, and is aimed at businesses that take calls, including restaurants and delivery, real estate, clinics, travel agencies, customer support, and e-commerce. It is also described as replying to all channels from a phone through a mobile app available on iOS and Android in Arabic and English.
Thikaa also mentions a Multi-Channel Catalog & Checkout, along with order confirmations, shipping updates, cart recovery, and product browsing in chat. Pricing details are limited to prompts to start a free trial, try a live demo, and start free, and the page references an official WhatsApp Business API option with a verified business badge and a direct WhatsApp option that uses an existing number without Meta approval. The site also identifies Official Meta Tech Partner status and says it is trusted by 500+ businesses across the Middle East.
In the AI support agents space, Thikaa Ai Chat takes a focused approach. It focuses on managing customer communication across multiple channels with AI automation for WordPress and WooCommerce sites. It is built as a B2B product for e-commerce store owners and customer support teams. There is a free tier. It ships for the web, iOS, Android, embeddable surfaces, and macOS.
Deepthink Data LLC builds and maintains Thikaa Ai Chat, and it first shipped in 2026. Key capabilities include AI chat widget, multi-channel messaging, and order sync. The interface is available in English and Turkish. It exposes integrations via a public API.
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