SurveyCake for Jira Service Desk
SurveyCake for Jira Service Desk lets support teams create customized customer surveys and send them automatically when issues are resolved. Low-rated responses can generate new Jira issues for follow-up.
Overview
6 featuresSurveyCake for Jira Service Desk sits in PulseGate's Customer feedback & reputation category. It focuses on collecting and acting on customer satisfaction feedback after Jira Service Desk tickets are resolved. SurveyCake for Jira Service Desk is a B2B product aimed at Jira Service Desk administrators and customer support teams. It is available for free. It runs on the web.
Behind SurveyCake for Jira Service Desk is SurveyCake. Among its 6 catalogued features are custom surveys, automatic survey emails, and issue resolution triggers. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- Custom surveys
- Automatic survey emails
- Issue resolution triggers
- Feedback-based issue creation
- Customer satisfaction collection
- Jira Cloud integration
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed7 Sept · 04:09 UTCSurveyCake for Jira Service Desk verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about SurveyCake for Jira Service Desk
- What is SurveyCake for Jira Service Desk?
- SurveyCake for Jira Service Desk focuses on collecting and acting on customer satisfaction feedback after Jira Service Desk tickets are resolved. It is catalogued under Customer feedback & reputation on PulseGate.
- Who should use SurveyCake for Jira Service Desk?
- SurveyCake for Jira Service Desk is a B2B product built for Jira Service Desk administrators and customer support teams.
- Is SurveyCake for Jira Service Desk free?
- Yes — SurveyCake for Jira Service Desk is free to use.
- What platforms does SurveyCake for Jira Service Desk run on?
- SurveyCake for Jira Service Desk runs on the web.
- Is SurveyCake for Jira Service Desk still active?
- Unverified. SurveyCake for Jira Service Desk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- Who makes SurveyCake for Jira Service Desk?
- SurveyCake for Jira Service Desk is developed by SurveyCake.
- Does SurveyCake for Jira Service Desk have an API or integrations?
- Yes — SurveyCake for Jira Service Desk exposes a public API.
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