This Atlassian Marketplace app transfers service desk records from SolarWinds Service Desk into Jira Service Management. It provides no-code migration, configurable standard and custom field mapping, and demo migrations for validating results before a full transfer.
SolarWinds Service Desk sits in PulseGate's Data integration & ETL category. It focuses on migrating service desk tickets and records from SolarWinds Service Desk to Jira Service Management without custom scripts. SolarWinds Service Desk is a B2B product aimed at IT service management teams migrating to Jira Service Management. It runs on the web.
Behind SolarWinds Service Desk is Help Desk Migration. Key capabilities include no-code migration, field mapping, and custom fields. It exposes integrations via a public API.
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