Shopilot

Shopilot is an AI-powered sales agent designed for Shopify stores, aiming to convert visitors into buyers through real-time chat and personalized product recommendations. The tool operates around the clock, engaging shoppers, reading their intent, recommending relevant products, handling objections, and guiding them directly to checkout. It is trained on the store's full product catalog, collections, and policies, enabling it to interact with customers as an informed sales assistant without requiring intervention from the store team.

The platform offers features such as real-time messaging, automated responses, live chat, product recommendations based on shopper intent, and the ability to answer FAQs. Shopilot supports customization options for the chat interface, including color, font, and welcome messages. It also provides proactive messaging, quick replies, and file upload capabilities. The AI chatbot can be trained with store-specific information, including policies and product details, to ensure accurate and relevant responses. The tool is available in English and is accessible as a Shopify app, integrating directly with the Shopify ecosystem.

Shopilot is available with a free plan, which includes up to 150 AI messages per month, limited product training, one custom AI chatbot training, a 30-day chat history, and basic chatbox styling. 99 per month, offering up to 1,500 AI messages, unlimited product and collection training, three custom AI chatbot trainings, a 90-day history and reports, full chatbox customization, policy training, and an advanced AI model. 99 per month, expands these features further, providing up to 3,000 AI messages and five custom AI chatbot trainings, with a 180-day history and reports. Both paid plans offer a 7-day free trial. All charges are billed in USD on a recurring monthly basis.

The app requires access to customer, staff, and store data, including sensitive information such as names, email addresses, phone numbers, and order histories, as well as device and activity data. Shopilot is developed by Shopilot and provides its own support to users.