Screendesk is a video support platform for customer service teams, offering instant screen recordings, video calls, and integrations with popular help desk software. It helps support teams resolve tickets faster and improve customer satisfaction without requiring downloads.
Screendesk is a Live chat & support widgets project. It focuses on speeding up customer support resolution by enabling instant video communication and screen sharing. Screendesk is a B2B product aimed at customer support teams. Screendesk follows a freemium model, with paid plans starting at $15. It ships for the web and API.
Screendesk builds and maintains Screendesk, and it first shipped in 2022. Among its 5 catalogued features are screen recording, video calls, and help desk integration. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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