Who should use Screendesk?

Screendesk is a B2B product built for customer support teams using Jira Cloud.

Does Screendesk have a free plan?

Yes — Screendesk is free to use.

Is Screendesk still maintained?

Unverified. Screendesk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to Screendesk?

Similar projects tracked by PulseGate include Screendesk, Screen Video Recorder, and ScreenRec.

Who makes Screendesk?

Screendesk is developed by Screendesk.

Does Screendesk have an API or integrations?

Yes — Screendesk exposes a public API.

Back to the index

Screendesk

Name: Screendesk
Author: Screendesk

atlassian.comScreen recording & capture

Screendesk is a Jira Cloud app that lets support teams request screen recordings from customers. It includes annotations, sensitive-content blurring, live video calls, and integrations with Zendesk, Intercom, and Help Scout.

FreeWebCloud-managed

Visit atlassian.com

1alternative

9features

2026since

Overview

9 features

Screendesk is a Screen recording & capture project. It focuses on helping support teams collect visual customer context without lengthy explanations or difficult troubleshooting calls. Screendesk is a B2B product aimed at customer support teams using Jira Cloud. Screendesk costs nothing to use. It runs on the web.

Screendesk builds and maintains Screendesk. Among its 9 catalogued features are screen recording, customer requests, and annotations. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

Screen recording
Customer requests
Annotations
Sensitive-content blur
Live video calls
Jira integration
Zendesk integration
Intercom integration
Help Scout integration

Built with & integrations

Hosting

AWS

Connectors

API

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of ServiceFree tier

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 12:08 UTC
Screendesk - Screen Recording verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about Screendesk

What does Screendesk do?: Screendesk focuses on helping support teams collect visual customer context without lengthy explanations or difficult troubleshooting calls. It is catalogued under Screen recording & capture on PulseGate.
Who should use Screendesk?: Screendesk is a B2B product built for customer support teams using Jira Cloud.
Does Screendesk have a free plan?: Yes — Screendesk is free to use.
What platforms does Screendesk run on?: Screendesk runs on the web.
Is Screendesk still maintained?: Unverified. Screendesk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to Screendesk?: Similar projects tracked by PulseGate include Screendesk, Screen Video Recorder, and ScreenRec.Screendesk Screen Video Recorder ScreenRec
Who makes Screendesk?: Screendesk is developed by Screendesk.
Does Screendesk have an API or integrations?: Yes — Screendesk exposes a public API.

At a glance

Pricing: Free
Platforms: Web · API
Languages: English
First seen: 7 Sept 2026
Built for: customer support teams using Jira Cloud
Model: B2B
Solves: Helping support teams collect visual customer context without lengthy explanations or difficult troubleshooting calls.

Registered as

Atlassian Marketplace: io.screendesk.jira

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: screendesk-screen-recording-atlassian-com
Lifecycle state recorded: 7 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1238221/screendesk-screen-recording

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