Round Robin Assignment with Shift Roster for Jira and JSM lets project administrators configure shifts and assign multiple agents to each shift. The app automatically routes issues or service requests to agents based on configured time slots and supports project-level settings.
In the Workflow automation space, Round Robin Assignment takes a focused approach. Automatically assigning Jira and JSM issues to available agents according to shift schedules. It is built as a B2B product for jira and Jira Service Management project administrators. Round Robin Assignment costs nothing to use. It runs on the web.
Behind Round Robin Assignment is Padah Solutions Pvt Ltd, based in India. Among its 6 catalogued features are shift configuration, agent rosters, and round-robin assignment. It exposes integrations via a public API.
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