OneDesk is a cloud-based platform that combines help desk, project management, and professional services automation in one application. It helps support and service teams manage customer requests, projects, tasks, time, and client communication.
In the Customer support & success space, OneDesk takes a focused approach. It focuses on managing customer support requests, projects, and professional services work across separate systems. It is built as a B2B product for customer support and professional services teams. It ships for the web.
OneDesk builds and maintains OneDesk. Key capabilities include customer support, project management, and PSA management.
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