Modify My Request is a Jira Cloud app that lets portal customers edit fields in submitted service requests. It notifies agents of changes through internal comments and Jira notifications, while administrators control availability by project.
Modify My Request sits in PulseGate's Help desks & ticketing category. Allowing customers to correct submitted service requests without requiring agents to make every change. It is built as a B2B product for Jira Service Management administrators and portal customers. Modify My Request is available on the web.
Nemetschek Bulgaria builds and maintains Modify My Request. Key capabilities include request editing, customer portal, and change notifications. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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