Luma Ai is a B2B product built for enterprise IT service and support teams.

Is Luma Ai still maintained?

PulseGate's automated liveness checks currently classify Luma Ai as active.

What are alternatives to Luma Ai?

Similar tools tracked by PulseGate include Luma Labs, Lumi, and Lumro.

Luma Ai is developed by Serviceaide.

PulseGateLive intelligence on AI-era software

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Luma Ai

Name: Luma Ai
Author: Serviceaide

serviceaide.comCustomer support & success

Empower your service desks with Luma AI, an automation solution for help desks and virtual agents, enhancing customer service and response times.

WebCloud-managed

Visit serviceaide.com

Overview

8 features

Luma Ai sits in PulseGate's Customer support & success category. It focuses on managing high volumes of service desk tickets and support requests efficiently with intelligent automation and virtual agents. It is built as a B2B product for enterprise IT service and support teams. The product ships for the web.

It is developed by Serviceaide. Key capabilities include virtual agents, automated ticketing, and conversational support. The interface is available in English, Spanish, and Portuguese.

Virtual agents
Automated ticketing
Conversational support
Knowledge management
Change management
Service automation
Proactive insights
Centralized service hub

AI capabilities

TextInference: Cloud API

Built with & integrations

Hosting: cloudflare
Runs on: BrowserCloud-managed

Trust & compliance

LicenseProprietary

Verified signals

HTTPS Terms of Service Multi-language

Legal

Recent events

Latest indexed changes and source events

IndexedJul 13, 11:35 AM
Luma Ai By Serviceaide verified by the PulseGate indexer
Source: PulseGate indexerOpen ↗

Frequently asked questions about Luma Ai

What does Luma Ai do?: Luma Ai focuses on managing high volumes of service desk tickets and support requests efficiently with intelligent automation and virtual agents. It is catalogued under Customer support & success on PulseGate.
Who is Luma Ai for?: Luma Ai is a B2B product built for enterprise IT service and support teams.
What platforms does Luma Ai run on?: Luma Ai runs on the web.
Is Luma Ai still maintained?: PulseGate's automated liveness checks currently classify Luma Ai as active.
What are alternatives to Luma Ai?: Similar tools tracked by PulseGate include Luma Labs, Lumi, and Lumro.Luma Labs Lumi Lumro
Who makes Luma Ai?: Luma Ai is developed by Serviceaide.
What languages does Luma Ai support?: The interface is available in English, Spanish, and Portuguese.

At a glance

Pricing: Paid · pricing page detected
Platforms: Web
Languages: English, Spanish, Portuguese
First seen: Jul 13, 2026
Activity: 🟢 Active
Status: 🟢 Active
Built for: enterprise IT service and support teams
Model: B2B
Solves: Managing high volumes of service desk tickets and support requests efficiently with intelligent automation and virtual agents.

Developer

Serviceaide

Live coverage

Confidence: High · 95
Indexed: Jul 13, 2026
Lifecycle: Alive
Activity: Active
First seen: Jul 2026
Last seen: 3d ago

Identity audit (9)

Entity ID: cmrj5bc5v01aip5vqgzbqa1ua
Slug: luma-ai-by-serviceaide-serviceaide-com
Verification state: Indexed for public listing
Claim / listing state: Unclaimed · listed: yes
Index status: Included in index
Latest evidence snapshot: Jul 13, 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Last updated: Jul 13, 2026
Canonical URL: https://serviceaide.com/products/luma-ai

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