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Luma Ai

serviceaide.comAI support agents

PulseGate's liveness check found it on 14 Sep 2026; it has been in the index since 13 Jul 2026. How this is checked

Luma AI is an enterprise service desk automation product that uses virtual agents to handle support interactions and retrieve knowledge. It is designed for IT service management and customer support teams seeking faster responses and reduced manual workload.

Inferred · not functionally tested

EnterpriseWebCloud-managed
Luma Ai preview
Visit serviceaide.com

Overview

6 features

Purpose: Managing high volumes of service desk tickets and support requests efficiently with intelligent automation and virtual agents.

Inferred · not functionally tested

Audience: enterprise IT service and support teams

Inferred · not functionally tested

Functions: agents, workflow_automation, rag

Inferred · not functionally tested

Interfaces: API: unknown · MCP: unknown · CLI: unknown · Self-hosting: unknown

Recorded constraints: pricing: enterprise_only · license: Proprietary · platforms: WEB · deployment: browser, cloud_managed

Constraint provenance is unknown; confirm requirements with the publisher.

Record sources: serviceaide.com. These links do not verify the individual claims.

Luma Ai sits in PulseGate's AI support agents category. Inferred · not functionally tested: It focuses on managing high volumes of service desk tickets and support requests efficiently with intelligent automation and virtual agents. Inferred · not functionally tested: Luma Ai is a B2B product aimed at enterprise IT service and support teams. Basis unknown · not verified: Pricing is enterprise-only. Basis unknown · not verified: Luma Ai is available on the web.

Serviceaide builds and maintains Luma Ai. Inferred · not functionally tested: Among its 6 catalogued features are virtual agents, automated ticketing, and conversational support. The interface is available in English, Spanish, and Portuguese.

Summary written by a language model from the project’s public pages.

Tasks: Inferred · not functionally tested

  • Virtual agents
  • Automated ticketing
  • Conversational support
  • Knowledge management
  • Change management
  • Service automation

Topics: Inferred · not functionally tested

Tags
service-desk-automationvirtual-agententerprise-supportit-service-managementknowledge-management
AI capabilities
Text
Inference: Cloud API

JSON profile · Text profile · Access guide

Built with & integrations

Hosting
Cloudflare
Runs on
BrowserCloud-managed
Detected from
Cloudflare
cf-ray header · cf-cache-status header

Trust & compliance

Public signals
HTTPSTerms of ServiceMulti-language

Indexing history

1

What PulseGate has recorded for this listing

  1. Indexed13 Jul · 11:35 UTC
    Luma Ai By Serviceaide seen via Saashub
    Source: Saashub · Open

Frequently asked questions about Luma Ai

What does Luma Ai do?
Inferred · not functionally tested: Luma Ai focuses on managing high volumes of service desk tickets and support requests efficiently with intelligent automation and virtual agents. It is catalogued under AI support agents on PulseGate.
Who is Luma Ai for?
Inferred · not functionally tested: Luma Ai is a B2B product built for enterprise IT service and support teams.
Does Luma Ai have a free plan?
Basis unknown · not verified: No — Luma Ai is sold on an enterprise-only basis.
What platforms does Luma Ai run on?
Basis unknown · not verified: Luma Ai runs on the web.
Is Luma Ai still active?
PulseGate's liveness check found it on 14 Sep 2026.
What are alternatives to Luma Ai?
Similar projects tracked by PulseGate include Luma Labs, Lumi, and Lumro.Luma LabsLumiLumro
Who makes Luma Ai?
Luma Ai is developed by Serviceaide.
What languages does Luma Ai support?
The interface is available in English, Spanish, and Portuguese.

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