Loox ‑ Product Reviews App is a Shopify application designed to help online stores increase conversions by leveraging visual product reviews. The tool enables merchants to collect photo and video reviews from customers, which are then displayed in customizable widgets that can be tailored to match the store’s branding. Loox emphasizes the use of visual reviews as a form of social proof to build trust with potential buyers.
The app incorporates an AI suite that automatically sorts and highlights the most impactful visual reviews, extracts key quotes, and translates reviews for international audiences. Additional AI-powered features include review stories, smart sorting, highlights, translations, and the ability to reply to reviews. Loox also facilitates the collection of reviews through automated email requests, QR codes, and incentives such as discounts for submitting photo reviews. Merchants can import reviews from other platforms, migrate reviews easily, and syndicate reviews to and from the Shop App, as well as to Meta Shops, Google Shopping, and TikTok Shop.
Display options within Loox include testimonials, star ratings, badges, carousels, media galleries, grid layouts, tabs or sidebars, and dedicated pages for all reviews or top reviews. The platform supports various content types such as user-generated content, photos, videos, and written reviews. Analytics capabilities include engagement and conversion tracking. Loox Studio allows merchants to turn reviews into social posts or stories, and the app offers referral rewards to incentivize customer advocacy.
Loox integrates with several tools and services, including Shopify Checkout, Customer Accounts, Shopify Flow, Shopify Admin, Google Shopping and SEO, Klaviyo, Loyalty Lion, Meta Shops, Facebook, Instagram, Omnisend, and the Shop App. The app is available in English and is based in the Czech Republic.
99 per month with expanded capabilities. A free trial is available, and all charges are billed in USD. Loox is developed by Loox and is classified as a product reviews tool for Shopify merchants.
Loox ‑ Product Reviews App sits in PulseGate's Customer feedback & reputation category. It helps Shopify stores collect and display visual product reviews to boost sales and trust. It is built as a B2B product for shopify store owners. There is a free tier, and paid plans start at $9. It runs on the web and embeddable surfaces.
Behind Loox ‑ Product Reviews App is Loox Online Ltd. Among its 5 catalogued features are photo reviews, referral program, and social proof widgets. It exposes integrations via a public API.
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