LiveHelp chat is a WordPress plugin that adds a cloud-based live chat widget to websites. It supports multiple simultaneous customer conversations, agent transfers, offline email forms, and customizable branding and display rules for customer support teams.
LiveHelp chat sits in PulseGate's Customer support & success category. It focuses on helping customer support teams answer website visitors quickly without relying on phone support. LiveHelp chat is a B2B product aimed at website owners and customer support teams. LiveHelp chat is available on the web and embeddable surfaces.
LiveHelp builds and maintains LiveHelp chat, and it first shipped in 2014. Key capabilities include multi-agent chat, agent transfers, and offline contact form. The interface is available in English and Korean. It is being sunset.
Summary written by a language model from the project’s public pages.
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