Charla Live Chat is a WordPress plugin that allows businesses to add a live chat widget to their website for real-time customer support and sales engagement. It includes helpdesk and ticket management features, a knowledge base, and mobile app support, making it easy for support teams to manage conversations and improve customer experience.
Charla Live Chat sits in PulseGate's Customer support & success category. Enabling businesses to provide instant customer support and manage inquiries directly on their website. It is built as a B2B product for website owners and customer support teams. There is a free tier. It ships for the web and embeddable surfaces.
Behind Charla Live Chat is charlalivechat, and it first shipped in 2020. Among its 8 catalogued features are live chat widget, helpdesk integration, and knowledge base. The interface is available in English, Italian, and Swahili.
Summary written by a language model from the project’s public pages.
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