Who should use Lineup?

Lineup is a B2B product built for jira and Jira Service Management service desk teams.

Does Lineup have a free plan?

Yes — there is a free tier, with paid plans for advanced use.

Is Lineup still active?

Unverified. Lineup has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to Lineup?

Similar projects tracked by PulseGate include Queues for Jira & JSM, Global Queues for JSM, and Queue Manager.

Lineup is developed by Mindpro.

Does Lineup have an API or integrations?

Yes — Lineup exposes a public API.

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Lineup

Name: Lineup
Author: Mindpro

atlassian.comHelp desks & ticketing

Lineup is an Atlassian Marketplace app for Jira and Jira Service Management that unifies queues across multiple projects. Teams can filter, group, sort, visualize, organize, and share queues with permission controls and multi-level folders.

FreemiumWebCloud-managed

Visit atlassian.com

Overview

9 features

Lineup sits in PulseGate's Help desks & ticketing category. It focuses on managing service desk tickets across multiple Jira and Jira Service Management projects without switching between projects. Lineup is a B2B product aimed at jira and Jira Service Management service desk teams. There is a free tier. Lineup is available on the web.

Mindpro builds and maintains Lineup. Among its 9 catalogued features are cross-project queues, queue permissions, and ticket filtering. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

Cross-project queues
Queue permissions
Ticket filtering
Ticket grouping
Ticket sorting
Queue visualization
Shareable tab views
Multi-level folders
Pinned queues

Built with & integrations

Hosting

AWS

Connectors

API

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSFree tier

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 21:22 UTC
Lineup – Service Management Queues for Jira, JSM verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about Lineup

What is Lineup?: Lineup focuses on managing service desk tickets across multiple Jira and Jira Service Management projects without switching between projects. It is catalogued under Help desks & ticketing on PulseGate.
Who should use Lineup?: Lineup is a B2B product built for jira and Jira Service Management service desk teams.
Does Lineup have a free plan?: Yes — there is a free tier, with paid plans for advanced use.
What platforms does Lineup run on?: Lineup runs on the web.
Is Lineup still active?: Unverified. Lineup has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to Lineup?: Similar projects tracked by PulseGate include Queues for Jira & JSM, Global Queues for JSM, and Queue Manager.Queues for Jira & JSM Global Queues for JSM Queue Manager
Who develops Lineup?: Lineup is developed by Mindpro.
Does Lineup have an API or integrations?: Yes — Lineup exposes a public API.

At a glance

Pricing: Freemium · pricing page detected · free tier
Platforms: Web · API
Languages: English
First seen: 7 Sept 2026
Built for: Jira and Jira Service Management service desk teams
Model: B2B
Solves: Managing service desk tickets across multiple Jira and Jira Service Management projects without switching between projects.

Registered as

Atlassian Marketplace: com.mindproapps.jira.queues

Developer

Mindpro

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: lineup-service-management-queues-for-jira-jsm-atlassian-com
Lifecycle state recorded: 7 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1231327/lineup-service-management-queues-for-jira-jsm

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