KBx is a WordPress plugin offering a comprehensive customer support solution, including an AI-powered chatbot, searchable knowledge base, live chat, and support ticketing. It helps businesses automate support and improve user self-service on their websites.
In the Customer support & success space, KnowledgeBase with AI ChatBot HelpDesk – KBx takes a focused approach. It focuses on providing automated and self-service customer support on WordPress sites with AI-powered chat and knowledge base. KnowledgeBase with AI ChatBot HelpDesk – KBx is a B2B product aimed at wordPress site owners and customer support teams. A free plan is available. KnowledgeBase with AI ChatBot HelpDesk – KBx is available on the web.
Behind KnowledgeBase with AI ChatBot HelpDesk – KBx is QuantumCloud, and it first shipped in 2017. Key capabilities include AI chatbot, knowledge base, and live chat.
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