Who is JSM Mobile for?

JSM Mobile is a B2B product built for Jira Service Management employees and service agents.

Does JSM Mobile have a free plan?

Yes — there is a free tier, with paid plans for advanced use.

What platforms does JSM Mobile run on?

JSM Mobile runs on the web, Android, and iOS.

Is JSM Mobile still active?

Unverified. JSM Mobile has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to JSM Mobile?

Similar projects tracked by PulseGate include JSM Mobile, ℹ️ Portal Messages for JSM, and Mobile JiM for Jira Mobile.

Who makes JSM Mobile?

JSM Mobile is developed by Infosysta DWC LLC.

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JSM Mobile

Name: JSM Mobile
Author: Infosysta DWC LLC

atlassian.comHelp desks & ticketing

JSM Mobile turns a Jira Service Management portal into a mobile app for employees and service agents. Users can view requests, add formatted comments, upload files or media, transition statuses, access forms, and receive notifications on iOS and Android.

FreemiumWebAndroidCloud-managediOS

Visit atlassian.com

Overview

8 features

JSM Mobile is a Help desks & ticketing project. It focuses on accessing Jira Service Management requests, forms, comments, attachments, and notifications from a mobile device. It is built as a B2B product for Jira Service Management employees and service agents. JSM Mobile follows a freemium model. It runs on the web, Android, and iOS.

Behind JSM Mobile is Infosysta DWC LLC. Among its 8 catalogued features are request management, formatted comments, and file attachments.

Request management
Formatted comments
File attachments
Media uploads
Status transitions
Request forms
Real-time notifications
Branded apps

Built with & integrations

Hosting

AWS

Runs on

BrowserAndroidCloud-managediOS

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSStore-verified publisher

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 18:56 UTC
JSM Mobile - Service Management Portal verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about JSM Mobile

What does JSM Mobile do?: JSM Mobile focuses on accessing Jira Service Management requests, forms, comments, attachments, and notifications from a mobile device. It is catalogued under Help desks & ticketing on PulseGate.
Who is JSM Mobile for?: JSM Mobile is a B2B product built for Jira Service Management employees and service agents.
Does JSM Mobile have a free plan?: Yes — there is a free tier, with paid plans for advanced use.
What platforms does JSM Mobile run on?: JSM Mobile runs on the web, Android, and iOS.
Is JSM Mobile still active?: Unverified. JSM Mobile has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to JSM Mobile?: Similar projects tracked by PulseGate include JSM Mobile, ℹ️ Portal Messages for JSM, and Mobile JiM for Jira Mobile.JSM Mobile ℹ️ Portal Messages for JSM Mobile JiM for Jira Mobile
Who makes JSM Mobile?: JSM Mobile is developed by Infosysta DWC LLC.

At a glance

Pricing: Freemium · pricing page detected
Platforms: Web · Mobile · API
Languages: English
First seen: 7 Sept 2026
Built for: Jira Service Management employees and service agents
Model: B2B
Solves: Accessing Jira Service Management requests, forms, comments, attachments, and notifications from a mobile device.

Registered as

Google Play: com.infosysta.mobile.mfjsdp
Atlassian Marketplace: com.infosysta.jira.mobile-for-jira-service-desk-portal

Developer

Infosysta DWC LLC

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: jsm-mobile-service-management-portal-atlassian-com
Lifecycle last checked: 8 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Taken from the project's own store listing.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1219125/jsm-mobile-service-management-portal

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