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ICTCRM

ictcrm.comSales & CRM automation

PulseGate's liveness check found it on 8 Oct 2026; it has been in the index since 13 Aug 2026. How this is checked

ICTCRM is an open-source CRM platform combining SuiteCRM with ICTContact contact-center and unified-communications capabilities. It supports customer management, voice calls, text messaging, surveys, notifications, and business-process automation for organizations and sales teams.

Inferred · not functionally tested

Open SourceWebSelf-hosted
ICTCRM preview
Visit ictcrm.com

Overview

6 features

Purpose: Managing customer relationships, communications, and sales workflows across separate CRM and contact-center systems.

Inferred · not functionally tested

Audience: sales and customer-support teams

Inferred · not functionally tested

Functions: collaboration, workflow_automation

Inferred · not functionally tested

Interfaces: API: unknown · MCP: unknown · CLI: unknown · Self-hosting: indicated (inferred, not tested)

Recorded constraints: pricing: open_source · license: Proprietary · platforms: WEB · deployment: browser, self_hosted

Constraint provenance is unknown; confirm requirements with the publisher.

Record sources: ictcrm.com. These links do not verify the individual claims.

In the Sales & CRM automation space, ICTCRM takes a focused approach. Inferred · not functionally tested: It focuses on managing customer relationships, communications, and sales workflows across separate CRM and contact-center systems. Inferred · not functionally tested: ICTCRM is a B2B product aimed at sales and customer-support teams. Basis unknown · not verified: ICTCRM is open source. Basis unknown · not verified: It runs on the web, and it can be self-hosted.

Behind ICTCRM is ICT Innovations. Inferred · not functionally tested: Among its 6 catalogued features are contact management, unified communications, and contact center.

Summary written by a language model from the project’s public pages.

Tasks: Inferred · not functionally tested

  • Contact management
  • Unified communications
  • Contact center
  • Voice calling
  • Text messaging
  • Real-time surveys

Topics: Inferred · not functionally tested

Tags
open-source-crmcontact-centerunified-communicationstelemarketingcustomer-management

JSON profile · Text profile · Access guide

Built with & integrations

Framework
WordPress
Runs on
BrowserSelf-hosted
Detected from
WordPress
/wp-content/ in the HTML · /wp-json/ in the HTML · /wp-includes/ in the HTML

Trust & compliance

Public signals
HTTPSOpen Source

Indexing history

2

What PulseGate has recorded for this listing

  1. Indexed21 Sep · 07:27 UTC
    Salesforce Went Down for Ten Hours and You Could Not Even Open a Support Ticket seen via DEV.to articles
    Source: DEV.to articles · Open
  2. Indexed13 Aug · 05:20 UTC
    Ictcrm seen via Saashub
    Source: Saashub · Open

Frequently asked questions about ICTCRM

What does ICTCRM do?
Inferred · not functionally tested: ICTCRM focuses on managing customer relationships, communications, and sales workflows across separate CRM and contact-center systems. It is catalogued under Sales & CRM automation on PulseGate.
Who is ICTCRM for?
Inferred · not functionally tested: ICTCRM is a B2B product built for sales and customer-support teams.
Is ICTCRM free?
Basis unknown · not verified: Yes — ICTCRM is open source and free to use.
What platforms does ICTCRM run on?
Basis unknown · not verified: ICTCRM runs on the web. It can also be self-hosted.
Is ICTCRM still active?
PulseGate's liveness check found it on 8 Oct 2026.
Who makes ICTCRM?
ICTCRM is developed by ICT Innovations.
Is ICTCRM open source?
Basis unknown · not verified: Yes — ICTCRM is open source.

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