ICTCRM
ICTCRM is an open-source CRM platform combining SuiteCRM with ICTContact contact-center and unified-communications capabilities. It supports customer management, voice calls, text messaging, surveys, notifications, and business-process automation for organizations and sales teams.
Overview
8 featuresIn the CRM & sales space, ICTCRM takes a focused approach. It focuses on managing customer relationships, communications, and sales workflows across separate CRM and contact-center systems. ICTCRM is a B2B product aimed at sales and customer-support teams. It runs on the web, and it can be self-hosted.
Behind ICTCRM is ICT Innovations. Among its 8 catalogued features are contact management, unified communications, and contact center.
Summary written by a language model from the project’s public pages.
- Contact management
- Unified communications
- Contact center
- Voice calling
- Text messaging
- Real-time surveys
- Notification broadcasting
- Business automation
Built with & integrations
- WordPress
- /wp-content/ in the HTML · /wp-json/ in the HTML · /wp-includes/ in the HTML
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
Frequently asked questions about ICTCRM
- What does ICTCRM do?
- ICTCRM focuses on managing customer relationships, communications, and sales workflows across separate CRM and contact-center systems. It is catalogued under CRM & sales on PulseGate.
- Who is ICTCRM for?
- ICTCRM is a B2B product built for sales and customer-support teams.
- What platforms does ICTCRM run on?
- ICTCRM runs on the web. It can also be self-hosted.
- Is ICTCRM still maintained?
- Unverified. ICTCRM has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- Who makes ICTCRM?
- ICTCRM is developed by ICT Innovations.
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