Who is Inetsoftware for?

Inetsoftware is a B2B product built for IT support teams and service desk operators.

What platforms does Inetsoftware run on?

Inetsoftware runs on the web. It can also be self-hosted.

Is Inetsoftware still maintained?

Unverified. Inetsoftware has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

Who makes Inetsoftware?

Inetsoftware is developed by i-net software GmbH, based in Germany.

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Inetsoftware

Name: Inetsoftware
Author: i-net software GmbH

inetsoftware.deCustomer support & success🇩🇪

i-net HelpDesk is an ITIL-aligned ticketing and service management solution for internal IT teams, service desks, and external customer support. It provides incident, problem, and change management, workflow automation, a knowledge base, multichannel support, and optional AI summaries and reply suggestions.

WebSelf-hosted

Visit inetsoftware.de

Overview

10 features

In the Customer support & success space, Inetsoftware takes a focused approach. It focuses on managing IT support requests, service workflows, and ITIL processes across internal or external helpdesks. It is built as a B2B product for IT support teams and service desk operators. Inetsoftware is available on the web, and it can be self-hosted.

Behind Inetsoftware is i-net software GmbH, based in Germany. Among its 10 catalogued features are ticket management, incident management, and problem management. The interface is available in German and English.

Summary written by a language model from the project’s public pages.

Ticket management
Incident management
Problem management
Change management
Ticket assignment
Workflow automation
Knowledge base
AI summaries
Suggested replies
Multichannel support

Built with & integrations

Runs on

BrowserSelf-hosted

Trust & compliance

Verified signals

HTTPSMulti-language

Indexing history

What PulseGate has recorded for this listing

Indexed14 Aug · 01:52 UTC
I Net Helpdesk verified against its public source
Source: PulseGate · Open

Frequently asked questions about Inetsoftware

What is Inetsoftware?: Inetsoftware focuses on managing IT support requests, service workflows, and ITIL processes across internal or external helpdesks. It is catalogued under Customer support & success on PulseGate.
Who is Inetsoftware for?: Inetsoftware is a B2B product built for IT support teams and service desk operators.
What platforms does Inetsoftware run on?: Inetsoftware runs on the web. It can also be self-hosted.
Is Inetsoftware still maintained?: Unverified. Inetsoftware has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
Who makes Inetsoftware?: Inetsoftware is developed by i-net software GmbH, based in Germany.
What languages does Inetsoftware support?: The interface is available in German and English.

At a glance

Pricing: Paid · pricing page detected
Platforms: Web
Languages: German, English
First seen: 14 Aug 2026
Built for: IT support teams and service desk operators
Model: B2B
Solves: Managing IT support requests, service workflows, and ITIL processes across internal or external helpdesks.

Developer

🇩🇪i-net software GmbH

Index record

Identity confidence: High · 95.6
Indexed: 14 Aug 2026
Lifecycle: Alive
First seen: Aug 2026
Last seen: 14 Aug 2026

Identity audit (13)

Slug: i-net-helpdesk-inetsoftware-de
Lifecycle state recorded: 14 Aug 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 14 Aug 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 14 Aug 2026
Canonical URL: https://inetsoftware.de/en/i-net-helpdesk

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