AgentDesk
PulseGate's liveness check found it on 13 Sep 2026; it is registered on GitHub and has been in the index since 29 Jun 2026. How this is checked
AgentDesk is an open-source AI customer support system designed to unify live chat, knowledge retrieval, ticket workflows, and human handoff within a single operational framework. The platform addresses the needs of support teams by coordinating the entire customer support process—from initial user contact to final ticket resolution—inside one system. Its architecture is built to facilitate collaboration between AI-driven automation and human agents, aiming to make support…
Inferred · not functionally tested
Overview
5 featuresPurpose: Automating and streamlining customer support workflows with AI-driven chat, knowledge retrieval, and ticket management.
Inferred · not functionally tested
Audience: customer support teams
Inferred · not functionally tested
Functions: rag, agents, collaboration, workflow_automation
Inferred · not functionally tested
Interfaces: API: indicated (inferred, not tested) · MCP: indicated (inferred, not tested) · CLI: unknown · Self-hosting: indicated (inferred, not tested)
Recorded constraints: pricing: open_source · license: Apache-2.0 · platforms: WEB · deployment: browser, self_hosted
Constraint provenance is unknown; confirm requirements with the publisher.
Record sources: agent-desk.huabei.pro · github.com · github.com. These links do not verify the individual claims.
In the AI support agents space, AgentDesk takes a focused approach. Inferred · not functionally tested: It focuses on automating and streamlining customer support workflows with AI-driven chat, knowledge retrieval, and ticket management. Inferred · not functionally tested: AgentDesk is an open-source project aimed at customer support teams. Basis unknown · not verified: The project is open source (Apache-2.0). Basis unknown · not verified: It ships for the web, and it can be self-hosted.
It is developed by huabeitech, and it first shipped in 2026. Development happens publicly on GitHub with 155 stars and 759 commits in the last 90 days. Inferred · not functionally tested: Key capabilities include live chat, knowledge retrieval, and ticket workflows. Inferred · not functionally tested: Catalogued interfaces include a public API and an MCP server.
Summary written by a language model from the project’s public pages.
Tasks: Inferred · not functionally tested
- Live chat
- Knowledge retrieval
- Ticket workflows
- Human handoff
- AI support
Topics: Inferred · not functionally tested
Built with & integrations
- Vue
- bdata-v- in the HTML
- Cloudflare
- cf-ray header · cf-cache-status header
Trust & compliance
Indexing history
What PulseGate has recorded for this listing
Frequently asked questions about AgentDesk
- What does AgentDesk do?
- Inferred · not functionally tested: AgentDesk focuses on automating and streamlining customer support workflows with AI-driven chat, knowledge retrieval, and ticket management. It is catalogued under AI support agents on PulseGate.
- Who should use AgentDesk?
- Inferred · not functionally tested: AgentDesk is an open-source project built for customer support teams.
- Does AgentDesk have a free plan?
- Basis unknown · not verified: Yes — AgentDesk is open source under the Apache-2.0 license and free to use.
- What platforms does AgentDesk run on?
- Basis unknown · not verified: AgentDesk runs on the web. It can also be self-hosted.
- Is AgentDesk still active?
- PulseGate's liveness check found it on 13 Sep 2026. Its GitHub repository shows 759 commits in the last 90 days.
- What projects are similar to AgentDesk?
- Similar projects tracked by PulseGate include AgentDesk, Ticketdesk AI, and ClickDesk.AgentDeskTicketdesk AIClickDesk
- Who develops AgentDesk?
- AgentDesk is developed by huabeitech.
- When did AgentDesk launch?
- AgentDesk first shipped in 2026.
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