Handled Chat adds an AI-powered chat widget to WordPress sites for qualifying sales leads and answering support questions from configured FAQs and policies. Conversations can be escalated to human contacts, while visitor details are captured for qualified leads; the plugin requires a Handled account and uses Handled's hosted servers.
Handled Chat is a Chatbots & assistants project. It focuses on handling website sales and support conversations without requiring a human agent for every visitor. It is built as a B2B product for wordPress site owners and customer support teams. It ships for the web and embeddable surfaces.
steveg78 builds and maintains Handled Chat, and it first shipped in 2026. Key capabilities include AI chat widget, lead qualification, and FAQ answers. The interface is available in English and Estonian.
Summary written by a language model from the project’s public pages.
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