Fidélizéy provides a digital loyalty card solution aimed at helping businesses manage customer loyalty programs and increase client engagement. The platform is designed for both merchants and their customers, offering a way to streamline the process of earning and tracking loyalty points through digital means.
Customers begin by downloading the Fidélizéy application to their smartphones and creating an account. During a purchase, they present their personal QR code within the app to the merchant. Merchants use the Fidélizéy Business application to input the transaction amount and scan the customer's QR code. Points are then instantly awarded to the customer based on a loyalty policy set by the merchant. Merchants also have access to a dashboard where they can monitor statistics and evaluate the effectiveness of their loyalty programs.
The service allows businesses to create customized loyalty programs tailored to their brand and clientele. By digitizing the loyalty card process, Fidélizéy aims to simplify management for merchants while providing a convenient, app-based experience for customers.
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Fidélizéy sits in PulseGate's Business & Operations category. It focuses on managing and automating customer loyalty programs for small businesses and retailers. Fidélizéy is a B2B product aimed at small business owners and retailers. Fidélizéy follows a freemium model. Fidélizéy is available on the web, iOS, and Android.
Fidélizéy first shipped in 2023. Among its 5 catalogued features are digital loyalty cards, QR code scanning, and customer analytics.
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