Fideliz

Fideliz is a mobile app for opticians. It gives a boutique its own branded application, with the store’s colors, logo, and name, and is described as a loyalty, referral, and appointment app for opticians.

Its core functions are a digital loyalty card, appointment booking, customer referrals, Google review requests, and automated notifications. The loyalty card shows the customer’s name, card number, and selected benefits, such as a discount on a second pair, a birthday gift, and a two-year guarantee. Appointments can be booked in the app for the customer or for a relative, with a visit reason and 15-minute time slots. For referrals, the app sends an SMS to the referred person in the store’s name and tracks rewards, which can be converted into gift cards. It also sends Google review requests 15 days after purchase and can notify customers about confirmed appointments, ready glasses, birthdays, mutuelle rights renewal, and new products or collections.

The site describes the product as 100% French and hosted in compliance with GDPR. It also states that more than 500 opticians use it and that more than 30,000 Google reviews have been collected through the platform. The page includes sections for product information, features, pricing, a Fideliz program, and company information, and it offers sign-in and an app launch action.