Exalate Zendesk Connector for Jira synchronizes tickets, side conversations, and related data between Zendesk and Jira in both directions. It supports configurable synchronization rules, test runs, versioned scripts, and cross-company helpdesk connections for support and engineering teams.
In the Data integration & ETL space, Exalate Zendesk Connector takes a focused approach. It focuses on keeping Zendesk support tickets and Jira engineering work synchronized across teams and organizations. It is built as a B2B product for support and engineering teams using Zendesk and Jira. Exalate Zendesk Connector follows a freemium model. Exalate Zendesk Connector is available on the web.
Behind Exalate Zendesk Connector is Exalate. Among its 8 catalogued features are two-way ticket sync, real-time synchronization, and side conversation sync. It exposes integrations via a public API.
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