CRMdesk is a web-based help desk system for customer support teams. It centralizes customer questions and issues, assigns requests to support agents, manages knowledge bases, and provides tools for analyzing support activity.
In the Customer support & success space, CRMdesk takes a focused approach. It focuses on managing customer support requests, issues, and questions without losing track of tickets or relying on scattered email conversations. CRMdesk is a B2B product aimed at customer support teams. CRMdesk is available on the web.
CRMdesk builds and maintains CRMdesk. Key capabilities include ticket management, issue tracking, and customer support.
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