Who is Zoho Assist for?

Zoho Assist is a B2B product built for IT support technicians and Jira service teams.

Yes — Zoho Assist is free to use.

Is Zoho Assist still active?

Unverified. Zoho Assist has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

Who develops Zoho Assist?

Zoho Assist is developed by Zoho Assist.

Does Zoho Assist have an API or integrations?

Yes — Zoho Assist exposes a public API.

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Zoho Assist

Name: Zoho Assist
Author: Zoho Assist

atlassian.comHelp desks & ticketing

Zoho Assist is a remote support app integrated with Jira Cloud. IT technicians can start instant or scheduled remote sessions from service requests, transfer files, chat, share screens, reboot computers, and update ticket comments and statuses after sessions.

FreeWebCloud-managed

Visit atlassian.com

Overview

8 features

Zoho Assist sits in PulseGate's Help desks & ticketing category. It focuses on troubleshooting customer computers and updating Jira service requests without switching between support tools. It is built as a B2B product for IT support technicians and Jira service teams. Zoho Assist is free to use. It ships for the web.

Zoho Assist builds and maintains Zoho Assist. Among its 8 catalogued features are remote access, scheduled sessions, and file transfer. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

Remote access
Scheduled sessions
File transfer
Instant chat
Screen sharing
Reboot and reconnect
Session reminders
Ticket status updates

Built with & integrations

Hosting

AWS

Connectors

API

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of ServiceFree tier

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed6 Sept · 18:50 UTC
Zoho Assist - Remote Support verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about Zoho Assist

What is Zoho Assist?: Zoho Assist focuses on troubleshooting customer computers and updating Jira service requests without switching between support tools. It is catalogued under Help desks & ticketing on PulseGate.
Who is Zoho Assist for?: Zoho Assist is a B2B product built for IT support technicians and Jira service teams.
Is Zoho Assist free?: Yes — Zoho Assist is free to use.
What platforms does Zoho Assist run on?: Zoho Assist runs on the web.
Is Zoho Assist still active?: Unverified. Zoho Assist has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
Who develops Zoho Assist?: Zoho Assist is developed by Zoho Assist.
Does Zoho Assist have an API or integrations?: Yes — Zoho Assist exposes a public API.

At a glance

Pricing: Free
Platforms: Web · API
Languages: English
First seen: 6 Sept 2026
Built for: IT support technicians and Jira service teams
Model: B2B
Solves: Troubleshooting customer computers and updating Jira service requests without switching between support tools.

Registered as

Atlassian Marketplace: com.zoho.assist.app

Index record

Indexed: 6 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 6 Sept 2026

Identity audit (13)

Slug: zoho-assist-remote-support-atlassian-com
Lifecycle state recorded: 6 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 6 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 6 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1219755/zoho-assist-remote-support

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