What does Znuny Helper do?

Znuny Helper focuses on streamlining Znuny and OTRS ticket handling without modifying the backend. It is catalogued under Help desks & ticketing on PulseGate.

Who is Znuny Helper for?

Znuny Helper is a B2B product built for znuny and OTRS helpdesk agents.

Does Znuny Helper have a free plan?

Yes — Znuny Helper is free to use.

What platforms does Znuny Helper run on?

Znuny Helper runs on the web and embeddable surfaces.

Is Znuny Helper still maintained?

Unverified. Znuny Helper has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

Who makes Znuny Helper?

Znuny Helper is developed by KoloTim.

When did Znuny Helper launch?

Znuny Helper first shipped in 2026.

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Znuny Helper

Name: Znuny Helper
Author: KoloTim

mozilla.orgHelp desks & ticketing

Znuny Helper is a Firefox extension for Znuny and OTRS agents. It provides configurable workflow enhancements such as attachment previews, popup handling, and navigation helpers within ticket interfaces, without requiring backend changes.

FreeWebEmbeddable

Visit mozilla.org

Overview

8 features

Znuny Helper sits in PulseGate's Help desks & ticketing category. It focuses on streamlining Znuny and OTRS ticket handling without modifying the backend. Znuny Helper is a B2B product aimed at znuny and OTRS helpdesk agents. Znuny Helper is free to use. It ships for the web and embeddable surfaces.

Behind Znuny Helper is KoloTim, and it first shipped in 2026. Among its 8 catalogued features are feature toggles, attachment previews, and image previews. The interface is available in 32 languages, including Czech, German, and Greek.

Summary written by a language model from the project’s public pages.

Feature toggles
Attachment previews
Image previews
PDF previews
Popup handling
Ticket navigation
Content scripts
Agent interface tools

Built with & integrations

Runs on

BrowserEmbeddable

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of ServiceFree tierMulti-languageStore-verified publisher

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed29 Aug · 17:21 UTC
Znuny Helper verified via Firefox Add-ons
Source: Firefox Add-ons · Open

Frequently asked questions about Znuny Helper

What does Znuny Helper do?: Znuny Helper focuses on streamlining Znuny and OTRS ticket handling without modifying the backend. It is catalogued under Help desks & ticketing on PulseGate.
Who is Znuny Helper for?: Znuny Helper is a B2B product built for znuny and OTRS helpdesk agents.
Does Znuny Helper have a free plan?: Yes — Znuny Helper is free to use.
What platforms does Znuny Helper run on?: Znuny Helper runs on the web and embeddable surfaces.
Is Znuny Helper still maintained?: Unverified. Znuny Helper has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
Who makes Znuny Helper?: Znuny Helper is developed by KoloTim.
When did Znuny Helper launch?: Znuny Helper first shipped in 2026.
What languages does Znuny Helper support?: The interface is available in 32 languages, including Czech, German, and Greek.

At a glance

Pricing: Free
Platforms: Web
First seen: 29 Aug 2026
Built for: Znuny and OTRS helpdesk agents
Model: B2B
Solves: Streamlining Znuny and OTRS ticket handling without modifying the backend.

Registered as

Firefox Add-ons: znuny-helper

Developer

KoloTim

Index record

Indexed: 29 Aug 2026
Lifecycle: Alive
First seen: Aug 2026
Last seen: 29 Aug 2026

Identity audit (13)

Slug: znuny-helper-mozilla-org
Lifecycle last checked: 8 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 29 Aug 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Recorded source: taxonomy-pass-b.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 29 Aug 2026
Canonical URL: https://addons.mozilla.org/en-US/firefox/addon/znuny-helper

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