Zendesk AI Agent for Confluence connects Confluence knowledge and support history to an AI agent in Zendesk. It can answer tickets automatically, draft replies for review, create Jira issues, and direct selected requests to Confluence pages.
Zendesk AI Agent for Confluence is an AI support agents project. It focuses on automating tier-one customer support responses using knowledge stored in Confluence and support systems. Zendesk AI Agent for Confluence is a B2B product aimed at customer support teams using Zendesk and Confluence. A free plan is available. Zendesk AI Agent for Confluence is available on the web.
Behind Zendesk AI Agent for Confluence is eesel. Key capabilities include automatic replies, draft responses, and confluence training. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
What PulseGate has recorded for this listing
Closest matches by what these projects do