Zeal Connect is an AI-powered help desk for travel operations teams. It combines booking-aware ticketing, omnichannel inboxes, automated workflows, travel knowledge, AI agents, and integrations with GDS, CRM, and booking systems.
In the Customer support & success space, Zeal Connect takes a focused approach. It focuses on managing travel support tickets, bookings, and operational workflows across disconnected systems. Zeal Connect is a B2B product aimed at travel agencies, tour operators, OTAs, DMCs, and hospitality support teams. Zeal Connect is sold on an enterprise-only basis. Zeal Connect is available on the web.
Zeal Connect builds and maintains Zeal Connect. Among its 10 catalogued features are booking-aware inbox, ticket automation, and omnichannel support. It exposes integrations via a public API.
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