X Connector for Jira integrates X support channels with Jira Service Management. It creates tickets from public mentions and direct messages, lets agents reply from Jira, and adds customer replies as Jira comments.
X Connector for Jira (Twitter) is a Help desks & ticketing project. It focuses on managing customer support conversations from X alongside Jira Service Management without manually creating or updating tickets. It is built as a B2B product for Jira Service Management teams handling customer support on X. X Connector for Jira (Twitter) follows a freemium model. It runs on the web.
Futurate builds and maintains X Connector for Jira (Twitter). Key capabilities include mention ticket creation, direct message tickets, and X stream access. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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