WhatsBox
WhatsBox is a WhatsApp marketing and sales software product built on the official WhatsApp Business API. It is described as a single platform for managing conversations, automating replies with AI, and launching bulk marketing campaigns on WhatsApp.
The product includes a shared team inbox for handling large volumes of customer messages. It supports chat assignment, quick-reply session templates, internal notes, and filtering conversations by Active, Done, or Trash. WhatsBox also includes built-in session timers for tracking customer service windows, smart contact and template management using custom attributes, and bulk broadcast campaigns that send approved template messages to custom contact lists. Campaigns can be scheduled and delivery history can be tracked.
Automation features include smart workflows, custom-trained AI agents, and human-in-the-loop escalation. According to the page, the AI agents can be trained on business hours, holiday schedules, and custom knowledge base files. WhatsBox also connects with Microsoft Copilot Studio, includes an embedded Zapier integration, offers a Google Sheets add-on for triggering WhatsApp template messages, and supports webhooks for real-time incoming messages and delivery status updates. It also provides an API and can sync approved templates directly from the Meta WhatsApp Manager.
The product is aimed at businesses that want to sell, support, and market from a single platform, and the page also names agencies, IT providers, SaaS founders, and developers as relevant users for some features. WhatsBox can run alongside the official WhatsApp Business app on the same number, and it offers an embeddable whitelabel inbox and a WhatsApp web chat widget. It is free during the beta phase, with pricing intended to become available after beta. The page identifies it as a Tracious product.
Overview
9 featuresWhatsBox is an Email & SMS campaigns project. It focuses on managing WhatsApp sales, support, and marketing conversations across teams without relying on personal phones. WhatsBox is a B2B product aimed at business sales, marketing, and customer support teams. A free plan is available. It ships for the web and API.
Behind WhatsBox is WhatsBox, and it first shipped in 2026. Development happens publicly on GitHub with 7 commits in the last 90 days. Among its 9 catalogued features are shared team inbox, AI reply automation, and bulk broadcasts. It exposes integrations via a public API. WhatsBox is currently in beta.
Summary written by a language model from the project’s public pages.
- Shared team inbox
- AI reply automation
- Bulk broadcasts
- Campaign scheduling
- Chat assignment
- Quick replies
- Internal notes
- Conversation filters
- Delivery tracking
Built with & integrations
- Vue
- bdata-v- in the HTML
- Nuxt
- window in the HTML · /_nuxt/ in the HTML · __nuxt in the HTML
- Vercel
- x-vercel-id header · x-vercel-cache header
Trust & compliance
Indexing history
24What PulseGate has recorded for this listing
- Indexed10 Sept · 00:17 UTCWhatsBox Who Viewed My Profile: Why That Feature Doesn’t Exist verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed9 Sept · 16:43 UTCWhatsApp Advertising Cost: What Actually Drives Your Bill verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed8 Sept · 00:49 UTCWhat the WhatsApp Inbox Really Is and Why Teams Outgrow It verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed4 Sept · 22:48 UTCWhatsApp Terms of Service Explained for Businesses Running the API verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed3 Sept · 22:16 UTCBox WhatsApp Setup: Why Your Chat Inbox Needs More Than a Box verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed2 Sept · 06:50 UTCWhatsBox App Download: The Install vs. the Platform verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed31 Aug · 22:31 UTCTwilio WhatsApp Business API: Build on It Directly or Use a Platform verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed28 Aug · 21:58 UTCThe Whatsapp Widget Isn't Just a Button: Build a Full Conversation Channel verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed28 Aug · 01:46 UTCThe WhatsApp API Isn't a Single Endpoint: It's a Message Pipeline verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed26 Aug · 19:06 UTCWhatsApp Business API: What Most Setup Guides Get Wrong About It verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed25 Aug · 18:55 UTCWhatsApp Business API Pricing Comparison: How to Choose a Provider Without Hidden Surprises verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed24 Aug · 19:07 UTCTop 5 Features of WhatsApp Business API Every Marketer Should Know verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed20 Aug · 13:52 UTCHow to Handle Customer Complaints on WhatsApp with AI Escalation to Human Agents verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed19 Aug · 15:14 UTCWhatsApp Chat Widget: How to Add a Live Chat Button to Your Website in Minutes verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed18 Aug · 14:02 UTCWhatsApp Business API for E-Commerce: Automate Order Confirmations, Shipping Updates, and Abandoned verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed17 Aug · 17:53 UTCWhatsApp Business API 24-Hour Rule: What Counts and How to Keep Conversations Alive verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed17 Aug · 14:07 UTCHow to Apply for WhatsApp Business API: Eligibility, Documents, and Step-by-Step Process verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed15 Aug · 08:34 UTCShared WhatsApp Inbox for Team: How to Manage Multiple Agents Without Losing Context verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed14 Aug · 23:17 UTCWhatsApp Business API Template Approval: How to Avoid Rejection and Get Templates Approved Faster verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed12 Aug · 20:58 UTCHow to Build a WhatsApp Chatbot for Customer Service: Step-by-Step Guide verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed12 Aug · 20:58 UTCHow to Build a WhatsApp Chatbot for Customer Service: Step-by-Step Guide verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed6 Aug · 14:02 UTCYour After Hours WhatsApp Auto Reply Should Capture Leads, Not Just Say You're Closed verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed4 Aug · 14:03 UTCWhy Not to Use WhatsApp Web for Business: The Real Cost Is Your Team's Single Point of Failure verified via DEV.to articlesSource: DEV.to articles · Open
- Indexed3 Aug · 13:56 UTCScan a WhatsApp number QR code without losing the conversation thread: a 3-step fix for managed chats verified via DEV.to articlesSource: DEV.to articles · Open
Frequently asked questions about WhatsBox
- What does WhatsBox do?
- WhatsBox focuses on managing WhatsApp sales, support, and marketing conversations across teams without relying on personal phones. It is catalogued under Email & SMS campaigns on PulseGate.
- Who should use WhatsBox?
- WhatsBox is a B2B product built for business sales, marketing, and customer support teams.
- Does WhatsBox have a free plan?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does WhatsBox run on?
- WhatsBox runs on the web and API.
- Is WhatsBox still maintained?
- The GitHub repository shows 7 commits in the last 90 days.
- What projects are similar to WhatsBox?
- Similar projects tracked by PulseGate include WhatsBoost, SL, and Whatsbix.WhatsBoostSLWhatsbix
- Who makes WhatsBox?
- WhatsBox is developed by WhatsBox.
- How long has WhatsBox been around?
- WhatsBox first shipped in 2026.
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