VibeCart

VibeCart is a marketing automation platform designed for e-commerce businesses to engage customers through Viber and WhatsApp. The tool enables online stores to send personalized, AI-powered campaigns directly to customers on these chat apps, aiming to achieve higher open and click-through rates compared to traditional email marketing. It addresses the challenge of reaching customers where they are most active, turning messaging platforms into channels for sales, product promotion, and customer retention.

Key features include the ability to send tailored product recommendations based on customer browsing and purchase history, launch flash sales, announce new product arrivals, and reward top customers with exclusive offers. VibeCart supports segmentation and targeting by factors such as order frequency and spending, ensuring messages are relevant to each recipient. The platform also allows merchants to feature multiple products in a single message with images, prices, and buy buttons, enabling customers to browse and shop directly within the chat interface.

VibeCart integrates with Shopify, WooCommerce, and other e-commerce platforms, syncing products, customers, and orders to power its campaigns. Automation is central to the service, with AI-powered flows that handle tasks such as abandoned cart recovery, post-purchase upselling, win-back offers for dormant customers, and instant back-in-stock notifications. Campaign creation is streamlined with AI-generated copy and visuals, minimizing the need for manual design or copywriting. The tool provides real-time tracking of every message, order, and conversion, offering full ROI analytics for each campaign.

The platform is positioned for e-commerce stores seeking to increase engagement and sales through Viber and WhatsApp, with a focus on automation and personalization. Delivery is via integration with existing e-commerce systems and operates entirely through messaging apps, requiring no additional manual effort or staffing.