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Usersnap

atlassian.comCustomer feedback & reputation

PulseGate's liveness check found it on 8 Oct 2026; it is registered on the Atlassian Marketplace and has been in the index since 7 Sep 2026. How this is checked

Usersnap helps product teams collect feedback through micro-surveys, screenshots, feedback menus, behavior-triggered surveys, and upvote boards. It forwards feedback to Jira with user context and supports two-way status synchronization for product and support workflows.

Inferred · not functionally tested

FreeWebCloud-managedEmbeddable
Usersnap preview
Visit atlassian.com
1alternative
9features
2013since

Overview

6 features

Purpose: Collecting, organizing, and turning in-product user feedback into actionable product issues.

Inferred · not functionally tested

Audience: product teams and software companies

Inferred · not functionally tested

Functions: data_extraction, workflow_automation, collaboration

Inferred · not functionally tested

Interfaces: API: indicated (inferred, not tested) · MCP: unknown · CLI: unknown · Self-hosting: unknown

Recorded constraints: pricing: free · license: Proprietary · platforms: WEB, API · deployment: browser, cloud_managed, embeddable

Constraint provenance is unknown; confirm requirements with the publisher.

Record sources: marketplace.atlassian.com. These links do not verify the individual claims.

In the Customer feedback & reputation space, Usersnap takes a focused approach. Inferred · not functionally tested: Collecting, organizing, and turning in-product user feedback into actionable product issues. Inferred · not functionally tested: Usersnap is a B2B product aimed at product teams and software companies. Basis unknown · not verified: Usersnap costs nothing to use. Basis unknown · not verified: It runs on the web and embeddable surfaces.

It is developed by Usersnap. Inferred · not functionally tested: Key capabilities include micro surveys, screenshot capture, and feedback widgets. Inferred · not functionally tested: Catalogued interfaces include a public API.

Summary written by a language model from the project’s public pages.

Tasks: Inferred · not functionally tested

  • Micro surveys
  • Screenshot capture
  • Feedback widgets
  • Behavior-triggered surveys
  • Upvote board
  • Jira ticket creation

Topics: Inferred · not functionally tested

Tags
in-product-feedbackmicro-surveysscreenshot-feedbackjira-integration
AI capabilities
Text
Inference: Cloud API

JSON profile · Text profile · Access guide

Built with & integrations

Hosting
AWS
Connectors
API
Runs on
BrowserCloud-managedEmbeddable
Detected from
AWS
x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Public signals

Indexing history

1

What PulseGate has recorded for this listing

  1. Indexed7 Sep · 23:07 UTC
    Usersnap #1 User Feedback Platform (Two-Way Integration) seen via Atlassian Marketplace
    Source: Atlassian Marketplace · Open

Frequently asked questions about Usersnap

What does Usersnap do?
Inferred · not functionally tested: Collecting, organizing, and turning in-product user feedback into actionable product issues. It is catalogued under Customer feedback & reputation on PulseGate.
Who is Usersnap for?
Inferred · not functionally tested: Usersnap is a B2B product built for product teams and software companies.
Does Usersnap have a free plan?
Basis unknown · not verified: Yes — Usersnap is free to use.
What platforms does Usersnap run on?
Basis unknown · not verified: Usersnap runs on the web and embeddable surfaces.
Is Usersnap still active?
PulseGate's liveness check found it on 8 Oct 2026.
Who makes Usersnap?
Usersnap is developed by Usersnap.
Does Usersnap have an API or integrations?
Inferred · not functionally tested: Yes — Usersnap exposes a public API.

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