UpReport is an AI-first status page and incident communication tool for teams that need to coordinate outages and keep customers informed. It is described as a modern incident communication platform that unifies internal coordination and customer transparency, with automated status pages and proactive communication.
The product includes public and internal status pages, with components, incidents, and individual updates able to be marked as public or internal. It also shows real-time response time statistics, supports multi-language status pages that adapt automatically, and provides custom branding. For incident communication, AI can turn team notes into customer updates, create first drafts for review and publishing, translate internal updates into customer-ready messages, and adjust tone to be professional, empathetic, or urgent. UpReport also offers built-in monitoring with native HTTP, ICMP, MCP, and Pulse checks, plus support for connecting Pingdom, StatusCake, Uptrends, Sentry, Grafana Alertmanager, New Relic, and Datadog. When a service goes down, the status page updates instantly, and one incident can trigger alerts across email, SMS, WhatsApp, Slack, PagerDuty, and webhooks. Subscriber preferences are supported, and the site also mentions an Oops widget that shows real-time status on a website or app.
UpReport advertises custom domains, free SSL, a 99.9% uptime SLA, and setup in under five minutes. Its pricing is presented as transparent and predictable, with a 30-day free trial and no credit card required to start. The page says it is for a range of users, from solo developers to enterprise teams.
In the Customer support & success space, UpReport takes a focused approach. It focuses on managing incident communication and status updates to reduce chaos during downtime. It is built as a B2B product for businesses and teams needing status pages and incident management. There is a free tier. It ships for the web.
UpReport first shipped in 2025. Key capabilities include AI incident communication, status pages, and uptime monitoring. The interface is available in 8 languages, including German, English, and Spanish.
Summary written by a language model from the project’s public pages.
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