Unthread is a B2B product built for support teams using Slack or Teams.

Does Unthread have a free plan?

Yes — there is a free tier, with paid plans for advanced use.

What platforms does Unthread run on?

Unthread runs on the web and API.

Is Unthread still maintained?

Unverified. Unthread has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

Does Unthread have an API or integrations?

Yes — Unthread exposes a public API.

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Unthread

unthread.ioAI support agents

Unthread is an AI-driven helpdesk platform that automates ticket intake, triage, and resolution directly within Slack and Teams. It leverages agentic AI to categorize, prioritize, and respond to support requests, integrates with knowledge bases, and provides analytics and workflow automations. Ideal for support teams seeking to streamline operations and improve response times.

FreemiumWebCloud-managedAPI

Visit unthread.io

Overview

10 features

Unthread sits in PulseGate's AI support agents category. It focuses on handling and resolving support tickets manually in chat platforms is slow and inefficient for support teams. Unthread is a B2B product aimed at support teams using Slack or Teams. Unthread follows a freemium model. It ships for the web and API.

Unthread first shipped in 2023. Among its 10 catalogued features are slack integration, teams integration, and AI ticket triage. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

Slack integration
Teams integration
AI ticket triage
Automated workflows
Knowledge base
Analytics
Email-to-ticket
Web chat
Conditional automations
CSAT analytics

Built with & integrations

Framework

Astro

Hosting

Cloudflare

AI providers

anthropicopenai

Connectors

API

Runs on

BrowserCloud-managedAPI-only

Detected from

Astro: astro-island in the HTML · /_astro/ in the HTML
Cloudflare: cf-ray header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of ServiceFree tier

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed30 Jun · 10:33 UTC
Unthread verified via Saashub
Source: Saashub · Open

Frequently asked questions about Unthread

What does Unthread do?: Unthread focuses on handling and resolving support tickets manually in chat platforms is slow and inefficient for support teams. It is catalogued under AI support agents on PulseGate.
Who is Unthread for?: Unthread is a B2B product built for support teams using Slack or Teams.
Does Unthread have a free plan?: Yes — there is a free tier, with paid plans for advanced use.
What platforms does Unthread run on?: Unthread runs on the web and API.
Is Unthread still maintained?: Unverified. Unthread has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
When did Unthread launch?: Unthread first shipped in 2023.
Does Unthread have an API or integrations?: Yes — Unthread exposes a public API.

At a glance

Pricing: Freemium · pricing page detected · free tier
Platforms: API · Web
Languages: English
Built for: support teams using Slack or Teams
Model: B2B
Solves: Handling and resolving support tickets manually in chat platforms is slow and inefficient for support teams.

Index record

Indexed: 30 Jun 2026
Lifecycle: Alive
Last seen: 30 Jun 2026

Identity audit (12)

Slug: unthread-unthread-io
Lifecycle last checked: 8 Aug 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 30 Jun 2026
Timeline basis: Indexed-at chronology. This listing's first-seen date was written by the catalog backfill, not observed here, so it is not treated as a sighting.
Name from: Derived from the project's own page and URL.
Category from: Recorded source: taxonomy-pass-b.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Canonical URL: https://unthread.io/

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