Rent

Twice is a platform designed for businesses that operate rental, resale, and subscription-based commerce models. It addresses the needs of companies whose products are intended to be used, returned, and sold multiple times, supporting circular business models rather than traditional one-time sales. The platform is described as an operating system for rental and resale businesses, offering tools to manage inventory, catalog listings, orders, customers, and sales channels.

Key features include the ability to track inventory at the individual item level, with each stock item carrying its own lifecycle data, condition, costs, revenue, and history. This allows businesses to monitor the journey and profitability of every unit, whether it is a fast-moving rental SKU or a unique vintage piece. The system supports real-time stock counts and updates, enabling accurate availability for both rentals and sales. Catalog management includes the ability to create and manage listings for items that can be rented, sold, or offered via subscription, with visibility controls and pricing options such as daily, monthly, or outright sale prices.

Order management capabilities cover bookings, sales, and subscriptions, with fulfillment options including in-store pickup, shipping, local delivery, and returns. The platform tracks order status, payment state, and fulfillment progress. Customer management features allow businesses to track individual and business customers, monitor marketing consent, segment by activity or tags, and analyze metrics such as average lifetime value and conversion rates.

Twice is presented as a web-based solution, with references to online stores, admin interfaces, and API-based sales channels. The platform is positioned within the class of circular commerce and ecommerce infrastructure tools, specifically tailored for businesses that require products to be rented, resold, or subscribed to multiple times throughout their lifecycle.