Traciqo

Traciqo is a platform designed for product authentication and digital warranty management, addressing the challenges of counterfeiting and warranty processes across a range of industries. It enables businesses to verify individual product units through QR code scans, detect and block counterfeit items, and support compliance with the EU Digital Product Passport requirements. The platform also facilitates digital warranty registration, including the ability for customers to register warranties via WhatsApp chat, and supports ownership transfer to maintain warranty validity after resale.

Traciqo offers dynamic, editable, and trackable QR codes that can be used for both retail and web purposes, leveraging the GS1 Digital Link standard. The system provides features such as recall management with trackable and auditable recall processes, scan analytics that deliver geographic and device insights, and a lifetime repair log for service history tracking. Businesses can issue wallet passes compatible with Apple and Google Wallet, allowing digital warranty information to be stored conveniently.

The platform is equipped with an API and webhooks for integration, team and role management for collaborative use, and options for custom domains and white-labeling. It also supports dealer and partner networks, making it adaptable for enterprises, mid-market companies, and small businesses. Traciqo is applicable to industries such as electronics, cosmetics, pharmaceuticals, FMCG, luxury and fashion, and auto parts, among others.

Traciqo is delivered as a web-based platform and offers a free 14-day trial for new users. Its suite of features is positioned to help businesses modernize product authentication, streamline warranty processes, and enhance post-purchase engagement.