TeamViewer for Jira Cloud embeds remote control sessions, AI-powered session summaries, and TeamViewer Assist AR into Jira and Jira Service Management issues. It helps IT support teams diagnose and resolve remote and physical problems from their existing ticket workflows.
In the Help desks & ticketing space, TeamViewer for Jira Cloud takes a focused approach. It focuses on resolving IT support issues remotely without switching between Jira and separate support tools. It is built as a B2B product for jira and Jira Service Management support teams. It is available for free. It runs on the web.
It is developed by TeamViewer Germany GmbH (Germany). Among its 7 catalogued features are remote control sessions, AI session summaries, and Assist AR sessions. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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