TDAW, also known as The Director’s Assistant Web, is a web-based funeral home management software designed to support funeral homes in organizing their operations and information. Developed by Continental Computers, Inc. and first created in 1985, the platform has undergone continuous updates to address the evolving needs of funeral service providers. It targets funeral homes seeking to improve process organization, financial analysis, and workload efficiency for staff.
The software delivers a comprehensive suite of features for funeral home management. Key capabilities include accounts receivable management, calendar scheduling, interactive case summaries, checklists to ensure process completeness, digital document signing, and the generation of forms and reports. TDAW offers an interactive dashboard for real-time information, inventory management tools, a memorial designer library, secure record image storage, sticky notes for reminders, and trust account management. The platform also includes TDAtrak for deceased tracking, Family Link for client-specific web portals, and UDESIGN to customize screen layouts. On-screen digital document signing is supported through Screen Sign, and an AI-powered obituary writer is available.
TDAW integrates with a range of third-party solutions and industry tools. It supports accounting program integrations with The Smart Accountant, QuickBooks Online and Desktop, Peachtree, and Federated Accounting. Additional integrations include software such as Tukios, Precoa, Messenger, Tributes, FuneralOne, FuneralCall, and ASD. The platform can also connect with several states' death certificate programs, facilitating compliance and administrative processes. TDAW is accessible via the web, allowing multiple users to operate from any location and device.
The software incorporates related platforms, including SmartResults for customer satisfaction surveys, ArrangeOnline for online funeral planning, and FundAFamily to help make funerals more affordable and accelerate payments to funeral homes. TDAW is used by funeral homes across North America, Canada, Europe, Central America, South America, and the Caribbean.
In the Business & Operations space, Tdaw takes a focused approach. It focuses on managing and organizing funeral home operations and accounting efficiently. It is built as a B2B product for funeral home directors and staff. Pricing is paid. Tdaw is available on the web.
Continental Computers, Inc. builds and maintains Tdaw. Key capabilities include funeral home management, accounting integration, and multi-user access.
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