System Alert Manager is a Jira Service Management app for sending P1/P2 and major incident notifications by SMS and email. It supports client-specific contact lists, reusable notification templates, recipient controls, and audit trails recorded on Jira tickets.
In the Help desks & ticketing space, System Alert Manager takes a focused approach. It focuses on sending timely, controlled incident notifications to the right customers and stakeholders from Jira Service Management. System Alert Manager is a B2B product aimed at Jira Service Management teams and support agents. It runs on the web.
Nuvriqo builds and maintains System Alert Manager, and it first shipped in 2026. Development happens publicly on GitHub with 159 commits in the last 90 days. Among its 10 catalogued features are SMS alerts, email alerts, and P1/P2 notifications.
Summary written by a language model from the project’s public pages.
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