SupportZiip

SupportZiip is a WordPress-based AI support tool for businesses that want to answer common visitor questions faster and reduce repetitive manual work. It is built for WordPress sites, WooCommerce stores, agencies, and service businesses, and it is described as a way to create AI-powered support assistants directly from the WordPress dashboard.

The free version lets users create up to five assistants, connect a supported AI provider API key, publish chatbots with shortcodes, control AI usage, and review conversations inside WordPress. It also includes basic knowledge uploads using .txt and .md files, a single URL knowledge source per assistant, conversation logs, export and deletion tools, retention controls, privacy support for a privacy policy, and admin light/dark mode skins. The plugin is also described as blocking additional AI calls before provider requests are made when usage limits are reached.

SupportZiip’s free version uses the site owner’s own supported AI provider API key and stores conversation logs locally in WordPress, without requiring a SupportZiip cloud account. The page names OpenAI and Gemini as supported API keys for the free version. Premium versions are described as planned to add more assistants per site, additional providers including Claude and OpenRouter, PDF and CSV training, an Analysis Engine, Slack, Zapier, Notion, CRM sync, lead capture, human escalation notifications, and priority AI support.