SupportFlow
SupportFlow is a WordPress plugin that serves as an all-in-one customer engagement and support toolkit. It provides an AI-powered floating chatbot with live human fallback alongside a dynamic knowledge base built as a custom post type, enabling site owners to handle support directly within their WordPress installation.
The plugin includes a free AI Chat Widget block that functions as a floating support chat bubble. This responds automatically using OpenAI models such as GPT-3.5 and GPT-4o or Anthropic's Claude, incorporates built-in lead captures, and offers automated responses. It also supplies a dynamic Knowledge Base with custom post types developed for the Block Editor, along with voice and site search capabilities. All elements are constructed natively using the Gutenberg API version 3 and server-side rendering to achieve fast frontend loading.
SupportFlow is designed with high performance, accessibility, and SEO best practices. It avoids bulky framework dependencies and operates entirely within the native WordPress Block Editor environment. The plugin is listed in the official WordPress Plugin Directory and is available for download there.
FreemiumWebEmbeddableSelf-hosted
Overview
6 featuresSupportFlow sits in PulseGate's Communication & Collaboration category. It focuses on building a complete modern customer support center with chatbot and searchable documentation directly inside WordPress. It is built as a B2B2C product for customer support teams using WordPress. There is a free tier. It runs on the web and embeddable surfaces, and it can be self-hosted.
It is developed by wpbranddigital, and it first shipped in 2026. Among its 6 catalogued features are AI Chatbot, Human Fallback, and Knowledge Base. The interface is available in German and English.
Summary written by a language model from the project’s public pages.
- AI Chatbot
- Human Fallback
- Knowledge Base
- Gutenberg Blocks
- Voice Search
- Lead Capture
Tags
customer-supportai-chatbotknowledge-basedocumentation-builderlive-chat
AI capabilities
Text
Inference: Cloud APIWeights: Proprietary
Built with & integrations
AI providers
anthropicopenai
Runs on
BrowserEmbeddableSelf-hosted
Detected from
- openai
- .openai in the HTML
- anthropic
- .anthropic in the HTML
Trust & compliance
Verified signals
Legal
Indexing history
1What PulseGate has recorded for this listing
- Indexed24 Jul · 04:35 UTCSupportFlow – Chatbot & Documentation Builder verified against its public sourceSource: PulseGate · Open
Frequently asked questions about SupportFlow
- What is SupportFlow?
- SupportFlow focuses on building a complete modern customer support center with chatbot and searchable documentation directly inside WordPress. It is catalogued under Communication & Collaboration on PulseGate.
- Who should use SupportFlow?
- SupportFlow is a B2B2C product built for customer support teams using WordPress.
- Does SupportFlow have a free plan?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does SupportFlow run on?
- SupportFlow runs on the web and embeddable surfaces. It can also be self-hosted.
- Is SupportFlow still maintained?
- Unverified. SupportFlow has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What projects are similar to SupportFlow?
- Similar projects tracked by PulseGate include Chatbot Flow, KnowFlows, and Linkflow.Chatbot FlowKnowFlowsLinkflow
- Who makes SupportFlow?
- SupportFlow is developed by wpbranddigital.
- How long has SupportFlow been around?
- SupportFlow first shipped in 2026.
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