Support Contract Management
Support Contract Management is a Jira Cloud app for managing client support agreements, customer entitlements, SLA commitments, payment schedules, and service performance. It provides contract, customer, and payment dashboards with links to related Jira work items and assets for IT service teams.
Overview
10 featuresSupport Contract Management sits in PulseGate's Maintenance & asset management category. It focuses on managing support contracts, customer entitlements, SLA commitments, payment schedules, and service performance across disconnected systems. It is built as a B2B product for IT service providers and Jira-based support teams. It ships for the web.
It is developed by Arribatt. Key capabilities include contract details, custom reminders, and payment schedules. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- Contract details
- Custom reminders
- Payment schedules
- SLA tracking
- CSAT tracking
- Customer dashboard
- Payment status tracking
- Customer segmentation
- Jira work-item links
- Asset linking
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed7 Sept · 11:51 UTCSupport Contract Management verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about Support Contract Management
- What does Support Contract Management do?
- Support Contract Management focuses on managing support contracts, customer entitlements, SLA commitments, payment schedules, and service performance across disconnected systems. It is catalogued under Maintenance & asset management on PulseGate.
- Who is Support Contract Management for?
- Support Contract Management is a B2B product built for IT service providers and Jira-based support teams.
- What platforms does Support Contract Management run on?
- Support Contract Management runs on the web.
- Is Support Contract Management still active?
- Unverified. Support Contract Management has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- Who makes Support Contract Management?
- Support Contract Management is developed by Arribatt.
- Does Support Contract Management have an API or integrations?
- Yes — Support Contract Management exposes a public API.
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