InboxMend

InboxMend is a WordPress plugin designed to ensure that form submissions on WordPress sites are reliably captured and remain visible, even if email notifications fail. It addresses the common issue where leads or enquiries are lost due to problems with email delivery, SMTP failures, or hosting mail blocks by saving each form entry directly inside WordPress before any email notification is attempted. This provides site owners with a local submission inbox, allowing for review of saved leads and associated email events.

The plugin supports several popular WordPress form builders, including Contact Form 7, WPForms, Fluent Forms, Forminator, and Ninja Forms, with Gravity Forms support planned. InboxMend offers features such as an inbox for saved leads and issue states, built-in forms and shortcodes, auto-reply rules with reusable templates, and tools for reviewing Email Health and Email Log data. Users can check whether a notification was sent, failed, missing, or remains unknown, and can export submission data as CSV files. The plugin also includes privacy, spam protection, and various integration settings, all managed locally within WordPress.

For those managing multiple WordPress sites, InboxMend provides an optional Cloud dashboard. This cloud layer aggregates operational data across connected sites, including site sync status, polling freshness, inbox activity, analytics, and delivery reports. It enables routing of inbox notifications to channels such as email, in-app inbox, Telegram, Slack, Discord, Microsoft Teams, or webhooks. The Cloud dashboard helps teams monitor submission volume, email issues, polling failures, and site risk trends over time, with shareable operational reports that do not expose raw logs.

InboxMend is suited for business websites, freelancers, WordPress administrators, support teams, and agencies that need to reliably capture and track form submissions. It is available as a free WordPress plugin that works locally by default, with cloud synchronization offered as an optional feature for users who require multi-site visibility and advanced monitoring.